Online booking system UAE: built for your business, not rented
An online booking system UAE customers can use day and night, on your own website and on WhatsApp. They pick a service and a free time, get an instant WhatsApp confirmation and a reminder before they come, and the booking lands with you straight away. We build it around how your business already works, with no per-user software fees and no commission on bookings.
Why phone and DM bookings lose customers
Most people decide to book outside your working hours.
A customer finds you at 11pm, sends a WhatsApp message or calls, and nobody answers. By the morning they have booked somewhere that let them pick a time straight away. Bookings taken by hand also bring double bookings, slots written down wrong and no-shows nobody reminded.
An online booking system fixes all three: customers book themselves whenever they want, the calendar only shows times that are really free, and every customer gets a confirmation and a reminder without anyone on your team typing it.
Ready-made booking software or a system built for you?
An honest answer - ready-made is sometimes the right choice.
Ready-made booking software
- Good if you only need a simple calendar link
- Monthly fees that grow with staff, locations or bookings
- Booking page on the software's site and branding
- Their rules, their customer flow, their data export
- Arabic and WhatsApp support varies by product
A booking system built by HexWeb
- Built into your own website and your WhatsApp number
- No per-user fees and no commission on bookings
- Your services, rules, branches and staff, set up your way
- Arabic and English from the start
- Your customer data stays in your accounts
How booking works for your customers
Four steps, under a minute, on any phone.
- Choose a service. On your website, or by tapping a button in a WhatsApp chat.
- Pick a free time. Only real, available slots are shown, so double bookings can't happen.
- Get an instant confirmation. On WhatsApp, with the date, time, place and a way to change it.
- Get a reminder. Before the appointment, with one tap to confirm, cancel or reschedule.
Want to see it? Our live booking demo takes a real booking in a WhatsApp-style chat.
What the booking system includes
Built around what UAE businesses actually need.
Real-time availability
Customers only see free slots, per service, staff member or room, so there are no double bookings.
WhatsApp confirmations
Every booking is confirmed on WhatsApp, the app your customers already check.
Reminders that reduce no-shows
Automatic reminders before the appointment. More on our appointment reminder system.
Cancel or reschedule in one tap
Customers free up the slot themselves instead of simply not showing up.
Online payments and deposits
Optional payment or deposit at booking through a UAE payment gateway, for bookings where a no-show costs the most.
Arabic and English
The booking flow, confirmations and reminders in both languages.
Branches and staff calendars
Several locations or team members, each with their own hours and services.
Alerts for you
A new booking reaches you or your team the moment it is made, and every booking is recorded.
Booking systems by industry
The same engine, set up for how each business takes bookings.
Clinics, dental and aesthetics
Appointments by doctor and treatment, with reminders that protect expensive chair time. See the clinic demo or our clinic websites.
Salons, spas and beauty
Bookings by stylist or therapist, with deposits for long treatments and easy rebooking.
Restaurants and cafes
Table reservations by party size and time, without paying a booking platform per cover. See the restaurant demo or our restaurant websites.
Real estate
Viewing requests straight from the listing, sent to the right agent. See the real estate demo or our real estate websites.
Gyms, cleaning companies and consultancies
Class bookings for gyms and studios, visit slots by area for cleaning companies, and consultation booking for law firms and consultancies.
How much an online booking system costs in the UAE
Published prices in AED. No commission per booking.
| What you get | Price |
|---|---|
| Business website with online booking built in | From AED 4,000, typically up to AED 12,000 |
| Clinic website with appointment booking | AED 5,000 to 15,000 |
| WhatsApp booking flow, reminders and chatbot | From AED 479 per month |
WhatsApp messages are also charged by Meta, billed directly to your own Meta Business account with 0% markup from us. The full breakdown is in our website cost guide for Dubai and on the WhatsApp chatbot page.
Why build your booking system with HexWeb
The website, the booking flow and the follow-up from one team.
Most booking problems sit between systems: a website from one company, booking software from another and WhatsApp handled by hand. We build all three as one, so a booking made anywhere shows up in one place and every customer gets the same confirmation and reminder.
Our websites are hand-coded and load in under 2 seconds, and we can add local SEO so more people nearby find the booking button in the first place. We work with businesses across Dubai, Abu Dhabi, Sharjah and the rest of the UAE.
Common questions
It lets customers book an appointment, table or visit themselves, at any time, by choosing a service and a free time on your website or on WhatsApp. The booking is confirmed automatically and lands with your team straight away.
A HexWeb business website with online booking built in starts from AED 4,000 and typically runs up to AED 12,000. Clinic websites with appointment booking are AED 5,000 to 15,000. A WhatsApp booking flow with reminders starts from AED 479 per month, plus Meta's own message fees billed directly to you.
Not always. If you only need a simple calendar link, ready-made software can be enough. A system built for you makes sense when you want bookings on your own website and WhatsApp number, Arabic and English, your own booking rules, and no per-user fees or commission.
Yes. Every booking is confirmed on WhatsApp with the date, time and place, and customers get a reminder before the appointment.
Yes. The confirmation and reminder messages let customers cancel or move their booking in one tap, which frees the slot for someone else.
Customers only see slots that are really free for the service, staff member or room they choose, and a slot is taken the moment someone books it.
Yes, optionally. A payment or deposit can be taken at booking through a UAE payment gateway, which works well for long or high-value appointments.
Yes. The booking flow, confirmations and reminders can run in both languages.
Yes. Each branch and team member can have their own hours, services and availability.
It depends on how many services, staff and branches you have and whether WhatsApp booking is included. We agree a fixed timeline in the quote before work starts.
Yes. The website, domain and booking data are set up in your name, and WhatsApp runs on your own Meta Business account.
Yes. We build booking systems for businesses across the UAE, including Abu Dhabi and Sharjah, and work remotely with clients outside the UAE.
Still taking bookings by phone and DM?
Every unanswered message after hours is a booking someone else gets. Tell us how you take bookings now and we'll show you, for free, what a booking system would change.
We reply within 1 hour, Monday to Friday, 10:00 to 18:00 UAE time.