What your customer sees. What your team sees.
A WhatsApp chatbot demo showing exactly how AI booking automation works: an AI assistant answers a customer's questions about bookings, pricing, and hours directly inside WhatsApp, Instagram DM, or a website chat widget, then hands the conversation to a real staff member — through the agent console below — the moment it's needed. This demo shows the interaction pattern itself, not a single fixed channel or a generic chatbot template.
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How does a WhatsApp chatbot handle bookings automatically?
The bot asks what service the customer needs, checks pricing or availability, and confirms the details — all inside the same chat thread the customer already opened, with no app to download or account to create.
What happens when the bot can't answer a question?
The conversation flags for a human agent automatically, and the assistant pauses replying so a real staff member can take over without the customer having to repeat themselves or start the conversation over.
Does the same automation work on Instagram DM or a website chat widget, not just WhatsApp?
Yes — the underlying automation logic is channel-agnostic. HexWeb typically scopes one channel first, based on where a client's customers already message them, then adds further channels later as add-ons.
Is this an off-the-shelf chatbot template or a custom build?
Each deployment is built around the specific business's services, pricing, and hours rather than a generic template, and connects to the client's own systems — such as a booking calendar or CRM — rather than operating in isolation.
Who handles the agent side — do I need new software?
The agent console runs as its own secure web app reading from the same shared backend — for example, an automation workflow writing to a database, or a helpdesk tool fed by the same webhook — so staff can log in from any device without new hardware.
Want this built for your business?
We scope one channel first — WhatsApp, Instagram, or a website widget, whichever is where your customers already are — then price additional channels as add-ons once it's proven.
Talk to us about automation